20211214
<Tech Trend>The Future of the Enterprise - Robotic Process Automation
In the era of rapid technological development, all walks of life have completed electronic changes. However, after digitization, the enterprise needs to rely on a lot of manpower to handle repetitive tasks in front of the computer, which wastes a lot of manpower and resources. Therefore, process automation is a dream project of enterprises. And Robotic Process Automation meets the requirements of enterprises, which is believed to greatly improve operating efficiency.
"Robotic process automation" is also known as RPA robots. Enterprises can create RPA robots and let the robots follow the preset process. RPA robots can work 24 hours a day and also use various graphical user interfaces and programs like humans. Therefore, companies can use RPA robots to handle employees' daily repetitive tasks, such as mail handling, order processing, data collection, data entry, data verification, report production, etc.
According to Deloitte's 2018 survey, more than 90% of customers who are using Deloitte RPA robots believe that RPA robots can improve compliance, service quality and productivity for enterprises. More than 50% of customers are using RPA robots. Reduced the daily expenses of the enterprises. Therefore, RPA robots with high efficiency, accuracy, consistency, reliability and compliance enable employees to focus on other higher-value tasks, which undoubtedly bring major changes to the company's operations and working environment.
In addition, the future development of RPA robots is not limited, because it can be combined with machine learning, deep learning, artificial intelligence and other technologies to imitate human judgments, decisions and predictions, such as contract analysis, big data analysis, receipts Audit, data forecast, etc. Take the process of employee reimbursement as an example: RPA robots can accurately read the items, categories and amounts on the receipt, transfer the corresponding information into the database, and forward the reimbursement application to the accounting department for approval, and finally notify the employees by email and automatically transfer the reimbursed amount to the employee's account. Therefore, once the development of artificial intelligence and other technologies mature, RPA robots can handle more tasks, which will surely bring further changes to all walks of life.
But precisely because RPA robots will be the core of business operations, their security has become a new hidden concern. Hackers will focus on attacking the robot's systems to obtain more business secrets. In order to reduce the security risks of RPA robots, companies should use the "principle of least privilege" to limit the access rights of robots. They should also establish a set of contingency policies to monitor, isolate and terminate all robots at any time to prevent robots from being used by Hackers.
Ringus Solution Enterprise Limited
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(852) 2907 6011